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Customer Service
Use the form below to submit a support request or give us your feedback . Please include your complete PIN but do NOT include credit card, password, SSN, or other confidential information.
Request Support / Provide Feedback:
Your Name
Email Address
Would you like to be contacted via email? yes no
Site ID   (what is this?)
Calling Card PIN (10 digits)
Location Afghanistan Balkans Germany
Iraq Romania United States
Please choose one or more topics
Account locked Buying minutes for someone else
Forgot password Credit Card error - recharge account
Forgot PIN Credit Card error - new purchase
Other PIN problem when making a call
Comments


Calling Card Customer Service Contacts:
Please call the number below for calling card problems or assistance.
PHONE: 866-599-6078

This is a free call. It does not require a PIN. If you have trouble calling this number please let us know using the Feedback form on the left side of this page.

EMAIL: oifservice@spawareurope.net

Please include your complete PIN but do NOT include credit card, password, or other confidential information in your email.

Site Support Contacts:

For Cafe Managers - Please call the number below if you are experiencing connectivity or equipment problems. For PIN and calling card issues please use the number and email link shown above.

International Toll Free number: 866-523-4561
EMAIL: oifsupport@spawareurope.net
Do NOT include credit card, password, SSN, or other confidential information in your email.
Domestic Calling Card Access Number:
Service members returning to the United States who have minutes remaining on their PIN will be able to use them by dialing this toll-free access number (866-573-4546) from a phone connected to a public telephone network in the US.
Calls from within the United States have a 2 cents per minute surcharge.

Related Links

How much do calls to the US cost?
When are my minutes available?
What if I forget or lose my PIN or password?
I can not make a phone call
I can not login to my account
I purchased a calling card and only $5.00 is added to my account. What happened?
Requesting credit for a call
Frequently Asked Questions



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